My Viking Journey
Product Design
While Verso created a wide range of digital products for Viking Cruises which covered the digital landscape (website, onboard kiosks, iTV, online advertising and many more), at the heart was the My Viking Journey app. We designed this very powerful customer experience application to be the seamless, all-knowing digital concierge. By making it easy for customers to manage their entire trip (both before and during) from their mobile devices, the impact of My Viking Journey was substantial from day one.